Privacy Policy

Privacy Policy

Introduction

Welcome to https://littleton-french-speaking-therapy.denvermentalhealthcare.com (henceforth referred to as ‘Littleton French Speaking Therapy’, ‘we’, or ‘our’). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, manage, and protect your personal data in accordance with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external links or third-party applications, websites, or services accessed from our platform, as they have their own privacy policies.

Processing Activities

This policy outlines our practices when:

  • You use any of our online applications or services, creating an account with us.
  • You visit our website and interact with its content, including downloading resources.
  • We communicate with you via email, phone, or SMS for marketing, support, or other purposes.

Personal Data Collection

We collect various categories of personal data to enhance your user experience and provide efficient services. This includes:

  • Account Information: Details related to your account creation and login, such as username, email address, and password hashes.
  • Payment Information: Credit card details or other payment method information for secure transactions.
  • Financial Information: Data related to your financial history, accounts, or investments (if relevant).
  • Purchase Information: Records of products or services purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device for analytics purposes.
  • Location Data: Information about your physical location when you interact with our geolocational services.
  • Feedback: Your responses to surveys, feedback forms, or product reviews.
  • Social Media Information: Data from social media platforms when you choose to log in via these accounts.
  • Product Information: Details about products or services you show interest in or purchase from us.

We collect this data through various methods: user input forms, account settings, interactive features, analytics tools, and third-party integrations.

Cookies

We utilize cookies to improve your online experience and gather analytics. Cookies are small text files stored on your device that serve different purposes:

  • Strictly Necessary: These ensure the basic functions of our website, such as enabling you to log in.
  • Preference: They remember your settings and preferences, personalizing your experience.
  • Analytics: Used by analytics tools to track and report website usage statistics.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the data is no longer needed, we securely delete or anonymize it to protect your privacy.

Security Measures

We take robust security measures to safeguard your personal data:

  • Implementing encryption protocols for secure data transmission and storage.
  • Engaging trusted third-party processors who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access to your data and its usage details.
  • Request rectification if your data is inaccurate or incomplete.
  • Erasure (or ‘right to be forgotten’) under certain circumstances.
  • Restriction or object to the processing of your data in specific cases.
  • Data portability, allowing you to transfer your data to another controller.
  • The right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • File complaints and appeals with our privacy team regarding data handling practices.

To exercise these rights, please contact our Privacy Team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, requests for data removal, or questions regarding this policy, please contact us:

  • Email: contact@littleton-french-speaking-therapy.denvermentalhealthcare.com
  • Address: Littleton French Speaking Therapy, [Your Address], Denver, CO, USA